Duties and responsibilities
- Collecting rent and other property fees from tenants associated with the unit
- Paying property expenses, including taxes, payroll, insurance premiums and maintenance costs
- Reporting the property’s financial status, occupancy and expiring leases to property owners
- Meeting potential tenants, showing them the property and assessing their applications for profile approvals
- Advertising vacant properties and hiring a leasing agent to find tenants as needed
- Inspecting properties and arranging for repairs and new materials as required
- Investigating and resolving property complaints and rental violations
- Customer service and interpersonal skills needed to meet with prospective and current tenants
- Attention to detail to ensure applications are accurate and tenant issues or questions are adequately addressed
- Good verbal communication, Organization skills and the ability to multitask efficiently
- Problem-solving to find effective solutions for a variety of potential issues
- Knowledge of rental contracts and property and anti-discrimination laws
